Q:1. Are you a factory? A: Yes, we are factory with 20 years’ experiences, also with BSCI, ISO,SQC certification;
Q:2. Sample available? A: Yes, we could offer sample for confirmation;
Q:3. Sample Leadtime? A: Normally 1-3 days for samples, and 5-7 days for customized samples;
Q:4. Free samples? A: For normal small quantity samples, we could offer free samples, but customer need to bear the shipping cost; For customized samples, sample fee is required, but will be returned to customer by confirmation of bulk order.
Q:5. Sample shipping? A: Normally samples will be shipped by TNT, DHL, UPS, FedEx. SF, etc. and normally take 3-5 days to arrive;
Q:6. OEM acceptable? A: Yes, we could produce according to your requirements.
Q:7. OEM acceptable? A: Yes, we could design and produce according to your requirements.
Q:8. Delivery time? A: Normally 20-35days for bulk order.
Q:9. Any guarantee? A: Yes, we offer 1 year guarantee for product after shipping;
Q: 10. After-sales service? A: Professional team and responsible staff will offer reliable aftersales services for you.